Racket and Friends AB
General Terms and Conditions
This website dopadelclub.com is operated by Racket and Friends AB, organisation number 559443-2634, Momsreg./VATnr SE559443263401 .
These General Terms and Conditions apply to all use of the Website and the Webshop. SR INT reserves the right to change the terms and conditions from time to time. The current version of the General Terms and Conditions are those accessible on the Website.
All content on the Website and the Webshop, including without limitation designs, text, illustrations, photographs, logos, images and film, are the intellectual property of SR INT or its content suppliers and all trademarks and/or company names mentioned, displayed or otherwise indicated on the Website are the property of their respective owners. The Website and Webshop and their content may only be used for personal, non-commercial, purposes.
Nothing contained on the Website or Webshop should be construed as granting, by implication, estoppel or otherwise, any license or right to use any material appearing on the Website, accept to the extent permitted by mandatory law, without our prior written approval or the written approval of such third party that may own the rights to the material displayed on the Website.
The Webshop and its content are provided on an “as is” basis without any warranties of any kind, either express or implied, including with respect to fitness for a particular purpose and as to the Webshop’s operation or content. SR INT disclaims all warranties, express or implied, to the extent permitted by applicable laws. SR INT disclaims any and all liability for any and all damages arising from the use of or inability to use the Webshop.
Shopping at dopadelclub.com
We ship worldwide. To buy products in our Webshop please select your country by clicking on the flag/map symbol at the top of the page, next to the “Cart”. Please choose the relevant items in the desired quantity, which will be stored in the “Cart”. When you are done click on the “Check Out”-button. You can then review and change your order before it is submitted. When you are ready to complete your order please choose preferred payment method and then enter the required customer details. If you wish to receive information and newsletters from us, please click the box below the information fields. Please read the Terms and Conditions before proceeding to payment.
After placing an order you will receive an order confirmation by e-mail. The order confirmation includes your order details. As soon as we have sent your package, you will receive a second e-mail with tracking information for your shipment.
Your order will be handled within one  working day. Working Days are Monday through Friday, except for public holidays.
All data shown on product level, are data in connection with SR Int warehouse. Only sizes that are highlighted are available. When we receive new deliveries of a product to the warehouse or if a product is sold out, data might change. The status “Coming Soon” is an indication that a product will be available online within 2-6 weeks. The status “Sold Out” means that the products is no longer in stock.
Pictures and images on the website are for illustration purposes only. Be aware that the colours of goods as shown on the website will depend on several factors, such as your display settings. You will find size guide and a description of the product on each product page.
All goods are subject to availability and we may not be able to accept and supply your order. We reserve the right to withdraw any goods from the Webshop at any time. Our only liability to you for withdrawing any goods will be to refund any money paid to us for such order. If you have placed an order which we are not able to deliver and therefore can not accept, we will make sure to contact you as soon as possible.
Payment and prices
We accept all credit cards connected to American Express, VISA, MasterCard and EuroCard.
When paying with a card, you must enter your card security number (CVC). This is usually a three digit code found on the back of the card.
You can also choose to pay with your PayPal account.
Klarna Checkout is used in Sweden, Norway. Germany, Finland and Austria. With Klarna Checkout you can choose to pay with card, through invoice or part payments. Please visit KLARNA´s website for more information about their payment services.
For the rest of the world we use DIBS and Paypal for card payments.
All prices on the site are stated in EUR.
We try our best to ensure that our listed prices are accurate and correct at all times. However, mistakes do happen. If we discover an error in the stated price of the goods you have ordered we will inform you of this as soon as reasonably possible. You will then be given the option of re-confirming your order at the correct price or cancelling your order.
The price presented for each article is excluding freight. Freight costs are presented separately under the heading “Freight”. Freight costs for deliveries within Sweden are free of charge over 499 SEK
Taxes, Costums duties and Fees
For all orders shipped to countries within the European Union VAT is included in the prices and will be charged at the Check out.
Items in your order that designated for shipment to countries outside the European Union (except the US) may be subject to taxes, customs duties and fees levied by the destination country (Import Fees). Please note that prices for these countries are shown on the website including taxes but once you go to “Check out”, your balance will be deducted by 20% (Swedish VAT). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. A separate invoice will be sent to you from our distribution partner UPS.
Shipments designated to the US are not subject to custom duties or import fees but please be aware that local taxes may apply.
Please note that US customers will not be charged for any customs duties or import fees upon receipt of the products if the order amount is below 800 USD*. Customs duties and import fees is added above 800 USD. Shipping costs and eventual local sales taxes might be added. Goods assambled in China is subject to 30% import tarrifs payed by the end customer.
Delivery usually takes place within 2-7 working days after the order has been processed. In the order confirmation that you will receive by e-mail you will find the order number and a delivery number that can be used to track your shipment with UPS or Postnord AB.
All orders in Sweden will be delivered by Postnord AB or DHL.
20 USD – United States
20 GBP – United Kingdom
50 DKK – Denmark
125 NOK – Norway
10 EUR – Finland, Belgium, Netherlands, Germany, Ireland
15 EUR – Poland, Austria, CZECH REPUBLIK, Slovakia, Hungary, Slovenia, Luxembourg, Lithuania, Latvia, France, Estonia, Portugal, Spain, Greece, Italy
20 EUR – Romania, Bulgaria, Iceland, Schweiz
23 USD – Rest of the World
Withdrawals and returns
Right of withdrawal
You have the right to withdraw from your purchase – return goods with a full refund – or exchange size of products during a period of 30 days after you have received the products. All products must be returned unused, with labels intact and together with their original packaging, to our warehouse in Billdal, Sweden. For returns within Sweden a return way bill is included in the package but will be charged 75 SEK corrected on repayment. For all other countries, please note that you are responsible paying the return shipment. Our customer service will help you with a wayfare bill. Please note that SR INT do not refund any freight costs.
How to return products
In order to return or exchange size of a product, use the digital return form accessible at “Returns” in the footer of the the Website. Be sure to state the reason for returning the product. After submitting the return form you will receive an email with a reference number within 24 hours during Monday-Friday. Please enclose a paper clearly stating the reference number.
Returns without a reference number cannot be processed and therefore we are not able to refund you for any such returns.
If you have received the wrong product or a damaged/defect product, or need information on how to proceed with your return, please contact us at email@example.com
Please note that you can not return or exchange products purchased online in our regular stores.
For return form and full return policy follow this link: dopadelclub.com/returns
Racket and Friends AB (“SR INT”) with Svetsarevägen 9 443 61 Stenkullen, Sweden and with telephone number +46 706378308 is responsible for the processing of personal data that you submit to SR INT.
We will store and process your personal data in order to fulfil our obligations to-wards you according to these General Terms and Conditions and to handle your membership at the Website. We will handle your personal data in connection with your registration as a member, placement of orders, use of our website and other communications, for identification, purpose of administration, delivery, direct marketing by SR INT and our partners or for statistical purposes. The processing may also involve co-ordination, both within and outside the European Union, with other registers and that your personal data is transferred to and processed by other companies within the SR INT group of affiliated companies and to our partners.
According to the Personal Data Act (1998:204) you have the right to, once each calendar year and free of charge, order information regarding the processing of your personal data by SR INT. You shall send a request to us if you want such information. A request shall be signed and can therefore only be sent by ordinary mail and not by e-mail. If your personal data is being handled in violation of the Personal Data Act, you have the right to request that the personal data is corrected, blocked or erased.
Your personal data can not be processed for the purposes of direct marketing if you oppose such processing. You have the right to withdraw your consent to the proc-essing of your personal data at any time. Such withdrawal can be limited and only apply to part of SR INT’s processing of personal data, for example processing con-cerning direct marketing.
By accepting the General Terms and Conditions you confirm that you have read and understood the information above regarding Personal Data and that you consent to SR INT’s processing of your personal data.
SR INT is conducting serious and ambitious work regarding security and continuously upgrading and updating our efforts to maintain this site a safe place for our customers.
Any attempts to defraud, use false or stolen credit card data, access another person’s shopping account or similar attempts or other criminal misconduct will be reported to the police authorities. We are tracking IP addresses in order to use these in criminal investigations and proceedings.
If SR INT fails to comply with its obligations according to these General Terms and Conditions because of unusual adverse circumstances outside of its control due to Force Majeure, SR INT will not be responsible for the consequences. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.
Conflict resolution and governing law
Any dispute, controversy or claim arising out of, or in connection with, an agreement entered into under these General Terms and Conditions, or the breach, termination or invalidity thereof, shall be exclusively settled by the courts of Sweden, with the district court of Göteborg as the court of the first instance. Governing law shall be the laws of Sweden, excluding its conflict of laws principles providing for the application of the laws of any other jurisdiction.
If you have any questions, please contact our customer service at firstname.lastname@example.org